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| Protecting Your Identity |
Protect your cards as you would your
cash. Depending on the issuing
bank’s policies, you may be liable
for the losses incurred on a lost
card and have to go through the
hassle of cancelling and changing
your cards.
While the credit card industry
continues to develop better and
more effective methods to fight
fraud, the ultimate way to combat
the problem is to keep a watch on
your card and your personal data at all times. |
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The following are some tips you can
use to keep your credit and debit
cards safe: |
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| After receiving a new card |
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Ensure that your card is signed on the signature panel as soon as you receive it.
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Make a record of your credit
card account numbers and
telephone numbers for reporting
lost or stolen cards. Keep that
list in a safe place.
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When selecting a PIN, always
avoid the obvious – your name,
telephone number, or date of birth or any combination of
these.
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Never write down your personal
identification number (PIN) –
memorize it. If you must write
own your PIN, do not keep it in
your wallet, purse or on the card
itself.
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Never disclose your PIN to
anyone. No one from a financial
institution, the police, or a merchant should ask for your PIN. You are the only person who should know it.
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| When using your card |
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Report lost or stolen cards to your bank
immediately. You may also be required
to make a police report and produce
written confirmation.
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Protect your cards as if they were cash.
Do not leave them unattended anywhere,
such as in a car, bar, nightclub or on the
beach.
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If at all possible, do not let your card out
of your sight during a transaction.
- Ensure you get your card back after every
purchase.
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Always check transaction receipts
including the purchase amount when you
sign them - keep copies of transaction
receipts and ATM receipts.
- Always check your billing statement,
especially after a trip. Check the amounts
of your purchases against your
transaction receipts - specifically look for
transactions that are not yours.
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Never give your credit card number over
the phone, unless you are dealing with a
reputable company, or if you have
initiated the call yourself.
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Be careful when giving out your credit
card number over the phone. Ask for
information in writing from the company
making the offer.
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If you feel pressured by a telemarketing
salesperson, be suspicious. Never give
out your account number unless you’ve
decided to make a purchase.
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Do not volunteer any personal
information when you use your credit
card, other than your identity document,
which may be requested.
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Know who has access to your cards. If
your credit card is borrowed by a family
member (spouse, child, parent), with or
without your knowledge, you may be
responsible for their purchase or cash
withdrawal.
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Guarding Your Personal Data |
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Identity fraud is a very specific type of crime,
where an imposter uses your name and
credit records. Many countries have made
identity theft a crime. Many victims of identity
fraud have been unknowingly impersonated
for years.
It is impossible to completely insulate
yourself against identity fraud, some say. But
you can protect yourself by following these
tips: |
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Do not disclose your identity numbers (such as PAN or Permanent Account Number, Passport number, Unique customer ID)
casually. It is prized information for
crooks.
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Do not print your identity numbers on
checks.
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Keep your credit cards and bank account
numbers secure. Do not give them out
to telemarketers who phone you.
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Make sure credit cards and receipts are
returned following transactions.
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Shred any financial documents that you
want disposed, including credit card
transaction receipts, ATM transaction
records, credit card statements, bank
statements or even pre-approved credit
applications.
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If you hire household workers, lock up
financial documents.
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